Where to get help

Email support

Email support@thelittleworker.com. A person reads every message, and most messages get an answer within a few business days.

You can also message Parker Rex, who builds Little Worker, on X at @ParkerRex.

What to put in your message

• The email address you sign in with.
• Where it happened: the web, the Mac app or the iPhone app, and the app version if you know it.
• What you did, what you expected and what happened instead.
• A screenshot, if you can.

Never send a password or a payment card number. Support never asks for them.

Other addresses

• A security problem: email security@thelittleworker.com. The Security Policy says how to report one.
• A privacy request, such as a copy of your data: email privacy@thelittleworker.com.
• A legal question: email legal@thelittleworker.com.

Common questions

A page does not open. Reload the page first. If it still does not open, email support with the page you were on, what you did and a screenshot.

How do I update the Mac app? The app checks for updates by itself. To check now, choose Check for Updates from the app's menu in the menu bar.

How do I stop notifications on my iPhone? Open the iPhone Settings app, tap Notifications, then Little Worker, and turn them off. Little Worker then cannot tell you when a worker needs you.

A charge looks wrong. Email support@thelittleworker.com within 30 days of the charge.

I cannot sign in and want to delete my account. Email support@thelittleworker.com from the address you sign in with and ask to delete your account.

What's new

Read What's New to see what changed in Little Worker.

Policies

• Privacy Policy: what Little Worker collects and why.
• Terms of Service: the rules for using Little Worker.
• Security Policy: how Little Worker protects the service and how to report a security problem.